Terms of Use

The rules of the court

Last updated: September 10, 2026

These Terms of Use ("Terms") govern your access to and use of PickleCraft's website, web app, and iOS app (together, the "Service"), operated by PickleCraft LLC ("PickleCraft," "we," "us," or "our"). By creating an account or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

See also our Privacy Policy, which explains how we handle your information and is incorporated into these Terms by reference.

Eligibility & Accounts

You must be at least 13 years old to create your own account. PickleCraft is not directed to children under 13. If a coach, club, or parent creates or manages an account in connection with a minor's training, that adult account holder is responsible for the minor's use of the Service and for ensuring the minor's use complies with these Terms. You're responsible for keeping your login credentials secure and for all activity under your account.

Subscriptions & Billing

PickleCraft is offered on a subscription basis. Depending on where you subscribe, billing is handled by one of two providers, and their terms and pricing may differ:

  • Web subscriptions (picklecraft.ai) are billed through Stripe. Subscriptions renew automatically for the same term until you cancel. You can manage or cancel a web subscription in-app under Profile → Account → Billing, or by contacting team@picklecraft.ai. Refunds for web subscriptions are handled by PickleCraft on a case-by-case basis.
  • iOS subscriptions purchased through the App Store are billed by Apple and governed by Apple's own terms. They renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period, and you manage or cancel them through your Apple ID account settings, not through PickleCraft. All billing, refunds, and cancellations for App Store purchases are handled solely by Apple in accordance with Apple's terms and policies — PickleCraft cannot issue refunds for App Store purchases.

Prices may differ between the web and the App Store, including to account for platform fees. We may change subscription prices; where required, we'll give you notice before a price change takes effect for your next renewal.

The Drill Library & Your Content

Coaches can create drills, sessions, and related content ("Content") and choose whether to keep it private, share it within their organization, or publish it to PickleCraft's shared drill library where other coaches and students can discover and use it. Between you and PickleCraft, you own the Content you create — publishing it doesn't transfer ownership to us.

License to public Content. When you publish Content to the shared drill library, you grant PickleCraft a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, and distribute that Content to users of the Service, including through our infrastructure and content delivery providers. This license continues even if you later close your account or your subscription lapses, so that students and coaches who have already built sessions or training history around that Content aren't disrupted. Your coach attribution stays attached to Content used this way unless you ask us to remove it.

Private and draft Content. Content you keep private, restrict to your organization, or leave unpublished is not covered by the license above. If your account closes or your subscription lapses, that Content is deleted or made inaccessible and is not added to or retained in the shared library.

Takedown requests. Even after Content has been published, you can ask us to remove it from the shared library at any time by emailing team@picklecraft.ai. We'll remove it going forward, though removal may not be immediate and doesn't affect sessions or copies already in use by other users at the time of the request.

AI-assisted content. When you upload a drill video, PickleCraft may use AI to generate a suggested title, instructions, coaching tips, and captions from it. You review and approve this AI-generated material before it publishes, and it's treated as part of your Content under this section once you do.

Your responsibilities. You're responsible for the Content you upload. By submitting Content, you confirm you have the rights to share it (including any video footage of yourself or others you've recorded) and that it doesn't infringe anyone else's rights. Don't upload Content that's illegal, infringing, abusive, or that you don't have permission to share. We can remove Content or suspend accounts that violate this.

Reporting content. If you see Content or behavior on the Service that concerns you — in the drill library, a feed, or elsewhere — you can report it by emailing team@picklecraft.ai. We'll review reports and take action where appropriate, which may include removing Content or restricting an account.

Physical Activity & Assumption of Risk

PickleCraft provides training content, drills, and coaching tools, but we don't supervise your play in person and can't account for your individual health, fitness, or the conditions where you play. Participating in pickleball drills and training carries an inherent risk of physical injury. You voluntarily assume that risk when you use drills or sessions from the Service, and you should consult a medical professional before starting any new training program if you have health concerns. PickleCraft is not liable for injuries arising from your participation in drills, sessions, or other physical activity undertaken based on Content from the Service.

DUPR

PickleCraft lets you enter a DUPR (Dynamic Universal Pickleball Rating) skill level as a self-reported profile field to personalize drill recommendations. This is entered by you, not pulled live from DUPR's systems. DUPR is a trademark of its respective owner; PickleCraft is not affiliated with, endorsed by, or sponsored by DUPR.

Acceptable Use

  • Don't use the Service for any unlawful purpose or in violation of these Terms.
  • Don't harass, threaten, or abuse other users, or upload Content that is defamatory, obscene, or discriminatory.
  • Don't attempt to access other users' accounts or data without authorization.
  • Don't reverse-engineer, scrape, or interfere with the Service's normal operation or security.
  • Don't impersonate another person or misrepresent your affiliation with anyone.

PickleCraft's Intellectual Property

Other than user Content, the Service — including its software, design, branding, and PickleCraft-created material — is owned by PickleCraft and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works from the Service itself outside that license.

Termination

You can stop using the Service and close your account at any time from within the app or by emailing team@picklecraft.ai. We may suspend or terminate your access if you violate these Terms, and we may discontinue or modify the Service. Sections that by their nature should survive termination — including the license to published Content, disclaimers, and limitation of liability — continue to apply after your account closes.

Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or that AI-generated content will always be accurate — coaches should review AI-generated drill material before relying on or publishing it.

Limitation of Liability

To the fullest extent permitted by law, PickleCraft will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of the Service, even if we've been advised of the possibility of such damages. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.

Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law principles, and any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Colorado.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you directly. Continuing to use the Service after changes take effect means you accept the updated Terms.

Contact Us

Questions about these Terms? Email us at team@picklecraft.ai.