Support

We're here to help

Questions, bugs, billing issues — reach the PickleCraft team directly and we'll get back to you.

Contact Us

Email the team

We're a small team building PickleCraft during Early Preview, so support goes straight to the people building the product. We typically respond within 1 business day.

team@picklecraft.ai

Common Topics

What to include

Account & Sign-In

Trouble creating an account, signing in, or verifying your email? Include the email address on your account and a screenshot of any error you're seeing.

Billing & Subscriptions

Questions about your plan, a failed payment, or a refund request. Include the email address on your account so we can look up your subscription.

Drills, Sessions & Coaching

Something not working with your drill library, session assignments, or a coach-student connection? Tell us what you expected to happen and what happened instead.

App Issues & Bugs

Found a bug in the iOS or web app? Let us know your device, OS version, and the steps to reproduce it — screenshots or screen recordings help a lot.

Looking for something else?